Reference

What You Agree To When You Use f08apk

These terms set out the rules for your account on f08apk — how deposits via DANA, OVO, or GoPay are handled, what we expect from you, and what you can expect from us.

DANA, OVO, GoPay coveredAccount-holder obligationsIndonesia-eligible regions onlyWallet verification requiredSubject to local law
f08apk What You Agree To When You Use f08apk
REACH OUR TEAM

Contact Us About These Terms

If something in these terms is unclear, or if you believe your account has been actioned incorrectly, our support team is here to help. You can reach us through live chat inside your account dashboard, by email, or through our Telegram channel. Have your registered wallet name — DANA, OVO, or GoPay — ready when you contact us, as it speeds up account lookup and any dispute process.

Team online

Live Chat

Access live chat directly from your account dashboard. Quote your registered wallet type — DANA, OVO, or GoPay — so we can pull your account without delay.

Email Support

Send your terms-related query by email. Include your account username and the specific clause or transaction in question for a faster, more precise response.

Telegram Channel

Our Telegram channel handles account queries including terms clarifications. Message us with your account ID and we'll respond through the same thread.

HOW WE HANDLE THIS

Account Security and Data Under These Terms

Your account data — including your registered wallet details for DANA, OVO, or GoPay — is stored under our security protocols and is not shared with third parties outside of payment processing. These terms define how long we retain your account data, what triggers a data review, and how you can request changes. If you are in Jakarta or Surabaya and need to update a registered wallet, submit the request through your account settings and complete the verification step shown on screen.

Data Retention

We retain your account and transaction records as required by our operating terms. You can request a summary of what we hold by contacting support with your account ID.

Wallet Verification

Any change to your registered DANA, OVO, or GoPay wallet requires identity re-verification. This protects your account from unauthorised payment redirects.

Account Security

Your login credentials are your responsibility under these terms. We recommend a unique password and OTP confirmation each time you access your account from a new device.

Requesting Changes

To request amendments to your account details or to raise a data-related concern, contact us via live chat or email with your registered wallet name and account username.

Common Questions About These Terms

These are the questions we get most often about how our terms work — covering wallet rules, account actions, eligibility, and how to raise a concern. If your question is not here, reach out through live chat or email.

The core terms apply equally across DANA, OVO, and GoPay. Each wallet does carry its own provider rules, and your registered wallet name must match your account name exactly for withdrawals to process.

We may suspend or permanently close accounts that breach these terms. Before any closure, we aim to notify you via your registered contact. You can contest the action through our support channels.

Access depends on local law and is available only where eligible by region. If you are outside a supported region, you may find certain features restricted or unavailable per these terms.

We flag material updates in the account notification area after you log in. Continuing to use your account after an update means you accept the revised terms, so check notifications regularly.

Contact our support team via live chat or email with your account username and registered wallet type. We will provide a summary of the data we hold within a reasonable timeframe.

Raise it with us through live chat, email, or our Telegram channel. Include the specific clause or transaction reference. We review all disputes and respond through the same contact channel you used.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.